The privacy and confidentiality of user information is important. We are committed to maintaining the privacy and security of your user information. We may update this policy from time to time, so please check here frequently. Hotel will not disclose identifiable user information to any third party without consent
What information is collected about you? How do we use it?
We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request about our Hotel, participate in one of our promotions or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name and postal address. In the event you opt to provide us with this information, we will only use it for the purpose specified. Information collected on the Site may be used to: Enter your email in our promotions, send marketing communications or surveys to you, respond to your questions or suggestions, improve the quality of your visit to our site
We do not sell, rent or share any of your personal information with any other party including any third-party joint promoters, nor use it for unapproved commercial purposes.
If you decide to make an online reservation on the Site, you will be linked to a reservation interface and a third party booking engine (Booking Engine) provided by our booking management system vendor Avvio. All information sent to this site, if in an SSL session, is encrypted, protecting against disclosure to third parties.
Protecting your information
We would like our Site visitors to feel confident about using the Site to plan and purchase their accommodations, so Hotel is committed to protecting the information we collect. The hotel has implemented a security program to keep information that is stored in our systems protected from unauthorized access. Our Site is hosted in a secure environment. The Site servers/systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls. When you enter personal information during the reservation process, or during a customer email sign-up, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.
Children’s privacy & parental consent
Links provided to other sites
The Glenview Hotel may provide links to a number of other web sites that we believe might offer you useful information and services. However, those sites may not follow the same privacy policies as the Glenview Hotel. Therefore, we are not responsible for the privacy policies or the actions of any third parties, including without limitation, any web site owners whose sites may be reached through this Site, nor can we control the activities of those web sites. We urge you to contact the relevant parties controlling these sites or accessing their on-line policies for the relevant information about their data collection practices before submitting any personal information or other sensitive data.
Credit card security
The card details page on the Avvio is protected by powerful Two Factor Authentication, Anti-Bot-Detection and rigid user management. Credit Card data is stored according to PCI DSS scope with PCI DSS Level 1 certification. It encrypts your name, credit card number, and expiry date before they travel over the Internet. This makes doing business over the Internet as secure as purchasing by telephone. This ensures that your credit card details will remain completely confidential while in transit. Credit card usage is verified directly through a live secure connection with the banking system at time of debiting. this ensures that know or stolen cards cannot be used and fraudulent transactions are minimised for consumer and hotel benefit
Cookies help us to improve the quality of your browsing experience when visiting our website. This technical process primarily allows us to:
- adapt the layout of our websites to suit your device’s display preferences (language, display resolution, operating system used etc.)
- store some of the information that you fill in on our online forms to help us personalize your subsequent visits to our websites
- collect statistics. These relate mainly to the number of times you visit our websites and your use of the different services that we provide (sections and content viewed, links), with the aim of improving their relevance and usability
- put security measures in place (for example asking you to reconnect to a page or service after a certain amount of time has elapsed)
- offer you, through advertisements, personalized content that is likely to be of interest to you.
Important: Advertisements or links to third-party websites may be included on our website. Your personal details may be collected by third parties when you click on these links. This Charter does not cover visits to third-party websites. The GLENVIEW HOTEL cannot be held responsible for the policy of third-parties regarding personal details and the use thereof.
Policy modifications & Contacting the Hotel