Join the Team

DUTY MANAGER

Full time contract

We are looking for an ambitious, career-minded individual who shares our passion for delivering the highest standards of customer service. A vacancy has arisen for a Junior Duty Manager position. This role would suit a hospitality graduate that wishes to advance their career in the hotel industry

The purpose of the role is to ensure the smooth running of the Hotel’s departments in line with company policy and procedures. Ensuring guest needs are anticipated and sales maximised.

Key skills required;

• An ability to maintain and manage consistently high standards of service in all department of the hotel.
• Experience working in a similar style property.
• Strong leadership skills.
• Excellent guest relations skills.
• Excellent  knowledge of Food and Beverage.
• Excellent communication skills.
• Excellent guest relations skills.
• Be responsibility for Duty Manager Shifts.
• Be fluent in English.

RESERVATIONS AGENT

Full time contract

We are currently looking for an enthusiastic professional, results focused with excellent customer service, motivation, communication and selling skills.

Purpose of Job;

To handle and process all enquires,, request and bookings for Hotel bedrooms/event space whether individual or groups, adhering to the rate and yield management policy.

The ideal candidate would possess;

• Effective sales skills to up-sell products and services
• Good knowledge of Hotel reservations, room, banquet and event rates
• Familiarisation with Opera
• Ability to manage guest room and meeting space inventories
• Strong customer development and relationship management skills
• Knowledge of overall hotel operations as they affect department
• Knowledge of Event Technology products and services
• Knowledge of contact management and legalities
• Strong communication skills (Verbal, listening, Writing)
• Strong problem solving skills
• Strong customer and associate relation skills
• Strong organisational skills
• Ability to use standard software applications and hotel systems
• Ability to support E marketing, websites and third party channels
• Ability to assist with online marketing
• Effective decision making skills
• Effective influence skills
• Strong presentation and platform skills
• Previous experience (at least 2 years) in a similar position is essential
• Knowledge of local market an advantage

Only candidate with relevant experience will be considered

FOOD & BEVERAGE ASSISTANT

Variable Hours contract must be available to work up to full-time hours 5 days over 7 days all year around

The successful applicants will have at least 2 years’ experience in a similar style establishment, with a passion for customer service whilst serving food & drinks with enthusiasm and flair

Key skills required;

• Bar / Food Experience
• Fine dining Experience
• Customer Care Experience
• Enthusiasm and willingness to learn
• Ability to work shifts
• Fluent English & excellent communication skills

RECEPTIONIST

Full time contract

The purpose of the job is to anticipate customer needs and to satisfy same through delivery of high standards of customer care as required by company policy.

 

Key skills required;

• At least 1 years Hotel Front Office experience.
• Must be IT literate and Microsoft Office and Opera experience essential or any other Hotel Reception operating system
• A friendly and helpful disposition

ACCOMMODATION ASSISTANT

Variable hour’s contract must be available to work up to full time hours 5 days over 7 days all year around

Required to clean Hotel Rooms and Public areas to a 4* standard

• Must be available to work 9a.m – 3p.m, 5 days over 7 days
• Must have cleaning experience
• Must have a good command of English

BREAKFAST CHEF

Variable hours contract

 

• Reporting directly to the Head Chef you will be working in a busy 4* Hotel environment with responsibilities in our three kitchen operations (Restaurant, bar/bistro and banqueting).
• The ideal candidate will have formal qualifications.
• Must have 2 years experience and strong in Bistro & Bar food.
• Potential for development and promotion is high – proven internal training, development and promotion programme in place.

STORE PERSON

Variable hours contract

 

The purpose of the job is to manage the back of house area. It includes receiving and recording deliveries, monthly stock taking, stock control and to maintain and keep clean the back of house area.

 

The ideal candidate must have 1 year’s experience in a similar role

 

Key skills required;

• Experience in stock control
• Have an ability to communicate effectively
• Be self-motivated
• Be standards-driven with a keen eye for detail.
• Ability to use own initiative
• Be IT literate
• HACCP trained an advantage

COMMIS CHEF

Variable hours contract

Reporting directly to the Head Chef , you will be working in a busy 4* Hotel environment.  Must have at least 1 year’s experience in Commis Chef role.

Key skills required;

• Culinary Skills.
• Fine Dining.
• Basic cooking.
• Food Prep.